WareLens

支持中心 / Support

WareLens 是面向仓库与物流团队的订单照片证据工具:现场拍照、本地识别订单号、按日期归档照片证据,方便查询与对账。

快速上手

  1. 用管理员分配给你的账号登录。
  2. 打开“破损包裹记录”或“异常分拣记录”。
  3. 拍照或从相册选图,App 在本地自动识别面单上的订单号。
  4. 核对后提交;记录会按日期自动归档,可随时查询。

常见问题

  • • 登录不上?请确认邮箱与密码无误;账号由管理员分配,不支持自助注册。
  • • 识别不出订单号?可手动输入,仍可正常提交。
  • • 上传较慢?请检查网络;网络恢复后记录会完成上传。

联系我们

有任何问题或需要协助,请邮件联系:miaoshu411@gmail.com。我们会在 1–2 个工作日内回复。


WareLens is a parcel photo-evidence tool for warehouse and logistics teams: capture photos on-site, recognize tracking numbers on-device, and archive evidence by date for easy lookup and reconciliation.

Getting started

  1. Sign in with the account assigned by your administrator.
  2. Open “Damaged parcel records” or “Mis-sort records”.
  3. Take or pick a photo; the app reads the tracking number on-device.
  4. Confirm and submit; records are archived by date and searchable anytime.

FAQ

  • • Can't sign in? Check your email and password; accounts are assigned by an administrator (no self sign-up).
  • • Tracking number not recognized? You can type it manually and still submit.
  • • Slow upload? Check your network; the record completes once connectivity is restored.

Contact

For help, email miaoshu411@gmail.com. We reply within 1–2 business days.